Fuck BuyEssex.com

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Fuckin' A. I bought a new phone on eBay, thinking it would have a display that worked and I could slap my battery on there and hopefully have minimal trouble keeping all my phonebook info.

Well I got the mofo in the mail the other day, and the display doesn't work. I checked the auction listing, and it says on there that the display doesn't work, but I swear it didn't say that before. Not that I can prove it. Or maybe I'm just retarded. That could be.

So I did a little research (which I should have done before) and found out this display thing is a known issue. I guess Sprint/Samsung was doing a replacement thing, but they don't make the phone anymore, so I don't know how that would pan out. The thing with research, though, is that people don't experience problems until a year later, and how often do you buy a year-old phone? Cell phones turnover so fast, by the time you have decent feedback on it, they don't even make them anymore.

I wanted to let my contract run out so I can ditch Sprint. But I'm so sick of this I might just go on and upgrade phones and thus renew my contract. I don't have $200 to drop on a phone so that's the only way I can afford it. I ain't eBaying anymore cell phones.

Interestingly, after I left neutral feedback from the eBay seller, I got a message from another eBay user saying that a number of people have had issues with that seller (BuyEssex.com) and they're trying to get together a class action lawsuit against the seller, and against eBay and PayPal for enabling the seller. This should be interesting.

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8 Comments

LT said:

Yikes. That sounds.... really freakin' shady. Though, as an aside, I love Sprint. But yuck.

Lachlan said:

From someone who works in a parallel biz, I doubt their suit will succeed. But I will be interested to see what happens.

Personally, I'd file a hellacious complaint about it. True, you CAN'T prove that the description changed after your purchase, but you have logic n your side: Why the hell would you buy a ph kniwing the display didn't work?

Don't drop this lightly, E. Talk to eBay.

Em said:

If you are willing to hang with Sprint, they have this new offer of a phone upgrade if you have had your current phone for 18 months or longer. Sprint seems to be trying not to suck lately.

Dave said:

Does eBay note in the listings if and when they were edited? If they do, and you can show when you placed your bid, you just might have the beginnings of a case.

Lachlan said:

Dave, it's possible such things are tracked, but I am betting it's different for auctions vs "buy it now" type sales.

Which one was it, E?

Like I said, I'd totally report this jackass regardless.

Steve said:

The Revolution's moved to T-Mobile/Motorola V.66 phones. Cheap and good battery life.

PS: If you had just taken my free phone you wouldn't be having any of theses problems =D

Funkalicious said:

I have a Nokia 6800 I can let you have very cheap. Idk if it'll work with Sprint, though.

Kimberley said:

Threaten to leave sprint, they'll give you a mad discount towards the phone, or say a $150 credit towards your bill. Say you've been a customer for x number of years, have referred friends and family the country over, etc.

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This page contains a single entry by Erica published on September 30, 2004 1:27 PM.

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